Privacy Policy

Effective Date: June 18, 2025  ·  Last updated: June 18, 2025

Your privacy is important to us. This Privacy Policy explains how Tensor Security Academy collects, uses, and protects your personal information when you use our platform and services.

1. Introduction

Tensor Security Academy ('TSA', 'we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tensorsecurityacademy.com or use our platform and services.

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

2. Information We Collect

a) Information You Provide

  • Account registration data (name, email address, password)
  • Profile information (bio, profile picture, professional background)
  • Payment information (processed securely — we do not store full card details)
  • Communications you send us (support tickets, feedback, emails)
  • Course progress, quiz answers, and assessment submissions

b) Information Collected Automatically

  • IP address and geographic location (country/region level)
  • Browser type, operating system, and device information
  • Pages visited, time spent, and navigation paths
  • Cookies and similar tracking technologies
  • Log data including access times and referring URLs

c) Information from Third Parties

  • Social login data if you sign in via Google or other OAuth providers
  • Analytics data from services like Google Analytics
  • Payment verification data from payment processors

3. How We Use Your Information

  • Provide, operate, and improve our platform and Services
  • Process enrollments, payments, and issue course certificates
  • Personalize your learning experience and track your progress
  • Send transactional emails (receipts, confirmations, password resets)
  • Send marketing communications (you may opt out at any time)
  • Respond to inquiries and provide customer support
  • Monitor usage patterns to improve platform performance
  • Comply with legal obligations and enforce our Terms and Conditions
  • Protect against fraud, unauthorized access, and other security threats

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Essential

Required for platform functionality. Cannot be disabled.

Analytics

Help us understand how users interact with our platform.

Preference

Remember your settings for a better experience.

Marketing

Deliver relevant content. Manageable via browser settings.

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

  • Service Providers: Trusted third parties operating under strict data processing agreements (payment processors, hosting, email, analytics).
  • Legal Requirements: When required by law, court order, or to protect the safety of TSA, users, or the public.
  • Business Transfers: In the event of a merger or acquisition, data may transfer to the new entity.
  • With Your Consent: In any other case, we obtain your explicit consent first.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our Services. You may request deletion at any time by contacting abrar@tensorsecurityacademy.com.

We may retain certain information for fraud prevention, legal compliance, or dispute resolution even after account deletion. Anonymized data may be retained indefinitely for analytics purposes.

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure servers, and access controls. However, no transmission over the internet is 100% secure.

You are responsible for keeping your credentials confidential. Notify us immediately at abrar@tensorsecurityacademy.com if you suspect unauthorized access to your account.

8. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ('right to be forgotten').
  • Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing emails at any time.
  • Cookie Preferences: Manage settings via your browser.
  • Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, contact abrar@tensorsecurityacademy.com. We will respond within 30 days.

9. Third-Party Links & Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies.

TSA is not responsible for the privacy practices or content of any third-party sites.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When significant changes are made, we will notify you via email or a prominent notice on our platform. The 'Last Updated' date at the top reflects when the policy was last revised.

Your continued use after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy:

Location:United States

Your privacy is important to us. This policy reflects our commitment to transparency and responsible data management at Tensor Security Academy.